QuickBooks will prompt you for permissions.If you only have one connection, then check the box. On the left, check the boxes for all the Connex connections.You must login as admin and give it permissions. This means you paired our app and QuickBooks as a non admin user. The QuickBooks administrator can grant permission for an automatic login through the Integrated Application preferences. This application is not allowed to log into this QuickBooks company data file automatically. In the Connex transaction log, you will see this error message: Once you adjust the path, scroll up and click 'Save Settings' To update this pathway, click Manage > Orders > Sync Orders to QuickBooks > Advanced Transaction > Miscellaneous. We store the pathways in Connex, and use them only if QuickBooks is closed. How does Connex sync to the correct files? If the incorrect one is open at the time of the sync, this will cause authentication errors. If you use the Web Connector with multiple company files, we ask that all are closed at the time of the sync. Please ensure that only the company file you wish to sync is open, or that the wrong one is not open at the time of the sync. Incorrect Company file open / multiple company files open.In QuickBooks, ensure no windows asking for yes/no or OK are open. If the file is closed, you can receive this error. Login to QuickBooks as admin and open your company file. Likewise, this log can be copied + pasted into a notepad file and sent to our support for review. In the Web Connector, click the blue hyperlink for 'Click for more information' to launch the Web Connector log and view the detailed activity.

This typically means that the Web Connector is having problems correctly connection to your QuickBooks company file.

Error message received from QuickBooks was ' Cause(s) Error message received from QuickBooks was 'Īnother common message which is very similar: ' Message: Application requested to abortĮrror connecting to QuickBooks.

When running the Web Connector, the Web Connector fails to update resulting in the following error message: QuickBooks Point of Sale (POS) - ARCHIVEDĮrror: Application requested to abort Troubleshooting Application requested to abort Description Missing & Incorrect Orders Troubleshooting

Quickbooks desktop app error